RETURN & EXHANGE
RETURN PERIOD
- Returns are accepted within 7 days from the date the item is received.
ITEM CONDITION
- Items must be in original condition, unused, unwashed, and with original packaging and tags intact.
PROOF PURCHASE
- A receipt or valid proof of purchase is required for all returns.
NON-REFUNDABLE ITEM
- Sale/clearance items
- Personal care or cosmetic products that have been opened
- Items damaged due to customer mishandling
RETURN PROCESS
- Please contact us via WhatsApp or email before returning any item.
- Return shipping costs are borne by the customer (unless the return is due to our error).
REFUNDS & EXCHANGE
- Refunds will be issued in the form of store credit or item exchange only.
- No cash refunds unless the item is faulty or wrongly delivered
PRIVACY POLICY
Collected Information
We gather the information needed for registration on our website, and all such information is submitted voluntarily by our customers
The personal information we collect may include, but is not limited to:
- Name
- Contact details, including home address, telephone number, and email address
- Purchase details and history, which help us offer tailored promotions to you
The personal information collected may be used in some or all of the following ways:
- To deliver the products you have purchased
- To update you on your delivery status and provide customer support
- To provide you with relevant product information
- To process your orders and deliver the services and information you request through our website
- To share your name and address with third parties (e.g., courier service partners) to facilitate product delivery
Personal Identification details
Your personal details are utilised for order processing, profile customisation, shopping status updates, and to provide you with the latest
news, promotions, and events
Confidentially
Your personal financial information, including credit card details and bank account numbers, will be kept strictly confidential. We will never
disclose such information to any third party without your prior consent.
Security
We implement appropriate security measures to protect customers’ personal identification details from third parties, unauthorised disclosure,
and hacking attempts. However, please be aware that information transmitted over the internet cannot be guaranteed to be 100% safe and
secure.
Well-coordinated teamwork speaks About Us
About our online store
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One morning, when Gregor Samsa woke from troubled dreams, he found himself transformed in his bed into a horrible vermin. He lay on his armour-like back, and if he lifted his head a little he could see his brown belly, slightly domed and divided by arches into stiff.
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Our Team
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Mark Jance
Aviana Plummer
Braydon Wilkerson
Kristin Watson
We work through every aspect at the planning
Our company history and facts
I should be incapable of drawing a single stroke at the present moment; and yet I feel that I never was a greater artist than now.
